Ek Stop vs Local Banya

August 28, 2012 8:11 am by

Two recently-launched online grocery stores, Ekstop.com and Localbanya.com are vying to make our lives easier by delivering kitchen, home care and personal care products to our doorstep. We compared the online grocers to find out if either is a good enough replacement for your trusted neighbourhood kiranawalla.

Ek Stop
The products Broadly categorised under groceries, home supplies, personal care, baby care, health care and stationery. Their entire inventory is discounted, some items by as little as 50 paise and others by up to 23 per cent. The most heavily subsidised products feature under ‘daily deals’.
The shopping experience Our order of packaged groceries such as organic jaggery and home utilities like table wipes matched the description and picture posted on the website. Checking out is a hassle-free process. They give you the option of paying by credit and debit card or giving cash on delivery. Within an hour of placing an order on Ekstop.com, we received an order confirmation call from their customer service department. They also let us know that the package would reach us on the same day that the order was placed as they had another delivery scheduled in the area (normally it takes up to 24 hours). A few hours before delivery, we received another call from their customer care to inform us about the expected delivery time.
The verdict Our overall experience of shopping on Ek Stop was pleasant, which benefited the delivery boy who fisted a handsome tip. If you’re new to the city and haven’t yet befriended the local grocer, then you will find sufficient choice on Ek Stop to get by the first few days of settling in.
Delivery area Between Nariman Point and Borivali on the Western Railway line, and up to Bhandup on the Central Railway line. Delivery is free against a minimum order of Rs400.

Local Banya
The products In addition to groceries, personal care, baby care, and household supplies, Local Banya also sells popular film and travel magazines, and a range of kitsch accessories such as laptop sleeves, mousepads, clocks and mugs by design label Shor Sharaba. For groceries, we’d return to Local Banya, which stocks not just regular vegetables but also more “exotic” varieties such as avocado, asparagus, parsley, rocket, cherry tomatoes, and pak choi. Local Banya also has a handy section called Banyas Bundles, under which they’ve listed themed kits such as Backpacker’s Kit, Football Fanatics, Hangover Kit, and Girl on the Go. Each kit, priced from Rs785 onwards contains a selection of items (both practical and absurd), which they think suits the theme. For instance, the Hangover kit contains a jar of coffee, Eno, chunky peanut butter, Red Bull, Zandu balm, pancake mix, lemon tea, Nutella, and baked beans. The discounts on the products across Local Banya range from 50 paise to Rs100.
The shopping experience The striking difference between Local Banya and Ek Stop is that the former has a far more attractive and uncluttered design, which makes it easier to navigate than Ek Stop. Currently the only payment option is cash on delivery. Both stores delivered our orders in good condition, but unlike Ek Stop, Local Banya only delivered the items a day after the order was placed. We did not receive a confirmation call until the morning of the delivery. However, the website says that they will soon launch express delivery, which will guarantee delivery on the same day.
The verdict Like Ek Stop, Local Banya is good for new residents. In the event that your trusted neighbourhood grocer is short on delivery staff or (heaven forbid) shuts down, it’s also a good option.
Delivery area Between Nariman Point and Dahisar on the Western Railway line, and up to Mulund on the Central Railway line. Delivery is free against a minimum order of Rs500.

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Comments (12)

  1. Jacob |

    Keep away from ekstop. They are cheats.
    First of all though they they deliver same day it’s not true. For me they delivered the next day and got heavily delayed & still nobody from ekstop customer service bothered to call and inform. Additionally they bill you for items not part of delivery and seems this is quite common. They don’t check inventory. So, if you don’t check all the items against the prices most probably you’ll end up paying more..

  2. Aditya Rao |

    Local Banya has a very user friendly website & an amazing customer service; so much so that you get an intimation call even if the delivery is going to be 10mins late. Damn impressive!

  3. Dear Sobhraj,

    The pictures are taken at a given point of time and the picture are meant for the customer to learn more about the product through our zoom feature. The manufacturer and brand does update the MRP from every few months, it’s why you may see a mismatch between our listed MRP and the MRP on the picture.

    Apologies if you had any confusion relating this and thank you following up.

    Thanks,
    Heema

  4. SOBHRAJ THAKKER |

    Just saw there website and came across some astonishing irregularities, just see the MRP of products mentioned by them and see the actual MRP printed on products, Ekstop inflated MRP by 10% and more.

  5. don’t know about ekstop but I tried Omart.in. heard from a friend..Superb Service and good Prices! Their combos are easy to cover the shopping list.Made my life easier.

  6. sashi k bhatia |

    @amit in fact its the other way round , tried ekstop , got only half my stuff and that too in shambles .. completely turned me off until my neighbour said shes using local banya and very happy .. i guess they both have their ups and downs ..

  7. Amit rastogi |

    Hear local banya mishandles deliveries with rotten vegetables and crushed bread

    See a ekstop van is my road in worli often, going to give egrocery shopping a go

  8. sashi k bhatia |

    LocalBanya hands down .. i love the service.. thanks for the wonderful magnets

  9. Neeta Bali |

    I’ve shopped with Local Banya a couple of times and have been very impressed with their service – from their clean and efficient website to their delivery, packing and care.
    Fabulous service, on time and great choice of products – also their Facebook Page is a storehouse of information as well as regular doses of humor love it!!!

  10. lavanya singh |

    I have been a regular customer of ekstop for ard two months now in bombay. Long due for a review for this superb website. I started off ordering milk, shampoos, pulses and now ended up ordering all the pulses, sabzies, fruits and even their ganesh chaturti packs.
    Fanstastic service, prices and at my home within a few hrs, what more!

  11. anand gupta |

    Have tried LocalBanya and Ekstop ,
    dissapointingly though ekstop first accepted my order and then cancelled it 4 hours later because the stock wasnt available on the offer that they were showing in their daily deals .

    Have purchased from Localbanya on 7-8 different occasions .. aloo kanda at 3/- per kg and even eggs at 1/- .. i love their offers and schemes ..and they have been on time every single time .

  12. CS |

    Nice post! Both products are good ideas.

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